ComplaintsforWeddings Unlimited
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Complaint Details
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Initial Complaint
12/12/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I paid Weddings Unlimited $645.00 as a deposit for my wedding. This was over 8 months in advance for our wedding. During this time we received several contracts that we had already completed. This promoted suspicion on the behalf of my future wife and I. I called the owner in attempt to find a resolution for a full or partial refund, but I was met with excuses about prior work being completed for the wedding, thus the deposit was used for the work that had been done, and no refund could be issued. However, I believe no work has been done, and the owner / company is preying on couples / individuals to accept that answer and forfeit the deposit made. Due to the wedding being planned so far in advanced, to lock down the desired roles required for their company to fulfil, it would be impossible to schedule a DJ, Photographer, or videographer. So I ask, what work has been done ? Why would I not be granted the full or partial refund ? I believe this company is a financial risk for all involved, customers, owners and investors. My biggest regret is not looking more thoroughly through their history prior to booking their services.
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Customer Complaints Summary
10 total complaints in the last 3 years.
5 complaints closed in the last 12 months.