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Business ProfileforHumble Hyundai
Current Alerts For This Business
Since July 2022, the BBB of Greater Houston & South Texas has received several complaints and customer reviews on Humble Hyundai that exhibit the following patterns.
According to the consumer’s disputes, it is being alleged that Humble Hyundai will negotiate pricing but once the consumer arrives at the dealership the price is higher than agreed upon. Also per consumer’s disputes, it is being alleged that the dealership is including add ons during the financing phase without prior knowledge. Some consumers are reporting that they are unsuccessful in reaching the finance department to cancel warranties.
Per one consumer's complaint, they were told it is a requirement to have the extra warranty ($1897) in order to purchase the car. When they checked the paperwork, the add-ons were voluntary and not mandatory. They feel the company is utilizing deceptive practices to force consumers to buy extras.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 18877 Highway 59 N, Humble, TX 77338-4222
- BBB File Opened:
- 5/12/2006
- Years in Business:
- 22
- Business Started:
- 4/5/2002
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Partnership
- Business Management
- Mr. Karl Krell, General Manager
- Mr. Paul Peebles, President
- Contact Information
Principal
- Mr. Paul Peebles, President
Customer Contact
- Mr. Karl Krell, General Manager
- Additional Contact Information
Fax Numbers
- (832) 644-4077Primary Fax
Phone Numbers
- (888) 498-6324Other Phone
Email Addresses
- Primary
- (832) 644-4077
Customer Complaints
12 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/26/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Customer Reviews
4 Customer Reviews
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Most Recent Customer Review
Blanca N
05/29/2024
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