Business ProfileforSALT Service Co.

Requested a service from Salt Plumbing, Air and Electric company via ****** message. My request was to give me a quote to install a bathroom vent fan. FYI This is an item an HVAC tech should be preforming. They messaged me back and requested me to call them. When I called them, they said they can schedule me the next day. It was $99 "to get tech to door" is their script. Once tech comes, they will preform a 30 point inspection of Electric system and do the job requested. I thought it was weird they were sending an electrician for my request, but was excited to get my request done next day.When tech showed up, they spent and hour doing their inspection, and looked at my requested item. After he was done, he made his presentation. He basically told us our house could potentially burn down, gave us an outrageous price to do repairs, tried to sell us on a $20/month maintenance program, and quoted us $1000 to do the job I requested. We declined services, but still had to pay $99 because tech came to door.After tech left, I felt like I got scammed. I felt like i paid $99 for them to try to sell me on service I did not request, give them a chance to market their monthly service fee, and knowingly quote a ridiculous price on requested service so we would decline the job. I called back and asked to speak to a manager, *****. We had a long conversation and I could tell he had a ton of experience dealing with scammed customers. In the end, manager said he would listen to recording of my phone call when I scheduled service, and he said I agreed to "tech to door" over phone. ***** denied to give me a refund.I read 1 star reviews and there are more customers with my same story. This company makes their money on the $99 "tech to door" and that is a bait and switch. They have a call center, record all conversations, and trained managers for people who feel like they got scammed. The company calls itself a family business, but this is an unethical way for anyone to do business.One last thing, they only have one phone number. When tech reached out to tell me they were on the way, it was from the same number. Why would they insulate themselves like that if they were not preforming unethically?FYI I got my requested item completed for $325, not $1000.