ComplaintsforSnow Built
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Late in 2021 I took my car to Snow Built for an input shaft bearing replacement. Following the repair, the shop owner blew the engine revving the car for the gram.It took until March of 2023 to get the car back, and Ive been spending most of my time since then correcting the amateurish workmanship that was handed back to me. It was clearly quickly and carelessly thrown together, despite taking nearly two years to get the car back to me. We verbally agreed to have CNCWerx (popular and reputable third party) build/assemble the engine, only for the shop owner to lie about it and **** it himself. I waited five months for an engine that didnt exist - and even when it did exist, several deadlines were missed and promised left unkept. Theres so much Hondabond on the supercharger blower manifold that I still cant physically remove it. The fuse for the O2 sensor was borrowed and not replaced. The clock spring was broken, leading me down a $1200+ path replacing the *** module. Ground for the boost controller was wired into the power for the flexfuel sensor which developed a mass of other electrical issues.Clearly labeled vacuum lines were reversed. Various bolts missing. RTV used in place of ECT sensor O ring. Oil traces in coolant reservoir.Cylinder head may be lifting, either poor machining and improperly torqued headstuds.My car sat and rotted outside their shop with trash and politically charged doodles on it the entire time. I ultimately did not pay any money, however if I was personally incapable of diagnosing and correcting these issues myself, Id be out thousands of dollars in repairs. After 19 months, the car was returned to me in nearly inoperable condition.I have a longer documented timeline of everything Ive been through with this shop with some photos on their business page: ****************************************************************************************************************************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.