ComplaintsforH. Mack & Company
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/29/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 6/5/2022 I payed $70 for a haircut at this salon They said they could do the inso pictures, my hair is similar to. The cut I was requesting and turns out they couldnt even provide an even trim let alone a big cut. I dont know how they could be licensed giving out the cut(s) I received My hair was down to my tail bone, there was plenty to work with & they said they could do it. Attached is my hair that the left me with at the end of first appointment, & after they tried to fix it with a completely different stylist as well as my hair that I went in with & what I asked for. 2 different stylist left me with 2 different uneven choppy cuts, the photos definitely speak for themselves but I really dont understand how they could be licensed
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.