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ComplaintsforTruckfitters, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/19/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Nov 30, 2021 purchased a flatbed for my truck to use for business. Bed Cost $5,700 including labor. Multiple issues with the truck bed. Bed appears to have warped and making where I am unable to use my truck for work. Shop manager has declined to warranty or repair the issue. Reached out to shop manager supervisor and he has not returned emails or attempted to make contact with me about the issue.Business response
09/12/2022
Business Response /* (1000, 7, 2022/08/04) */ Contact Name and Title: Shea M****- Regional S Mgr Contact Email: [email protected] I have been in contact with this customer and even setup a time to meet and discuss his issues. Customer cancelled meeting due to truck at dealership with a vehicle issue. Reached out to reschedule and have not heard anything back as of August 4th?
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.