Business ProfileforNobilis Group, Inc.

Brought my vehicle in for hail damage repair. They damaged the roof racks while in the process of repairing the dents, saying thats just how Toyotas are built.. its a brand new vehilce i soent $60,000 and id never once moved the railing. They admitted to this when I picked up the vehicle and said they would submit a claim to repair it. They never contacted me again and I had to go through the insurance company to get a response. They said the damage was there previously, but the video they submitted was after the rails had been moved. They ADMITTED this to me when I picked up the vehicle, and now I realize they did this simply to get me to sign off and leave so they could lie about the claim to insurance and avoid any accountability for their actions.They are deceitful and have no integrity and also lied about a supplemental claim for additional damage simply to put more money in their pockets at the expense of my insurance.These people are explotive and not fit to have the vendor contract they do with progressive. I did absolutely nothing wrong and was very polite about the substantial damage left on my vehicle. They still refuse to contact me. I'd like a formal complaint to be filed against them and I will be taking them to small claims court for the damages.I can't believe there are people who make their living taking advantage of others with no accountability for their actiona or incompetence.These people need to be held accointable for lying straight to my face and damaging my vehicle.