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Additional Information

Not BBB accredited

Additional Information for Panini America

View full profile

This is a multi-location business.

Find a Location

Panini America has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    • Panini America

      5325 FAA Blvd Ste 100 Irving, TX 75061-3608

    • Panini America

      , Irving, TX 75061

    Location of This Business
    5325 FAA Blvd Ste 100, Irving, TX 75061-3608
    BBB File Opened:
    4/18/2011
    Years in Business:
    15
    Business Started:
    2/24/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • Panini America, Inc.
    Business Management
    • Ms. Stephanie Carlson, Vice President
    • Mr. Mark Warsop, CEO
    • Mr. Jason Howarth, Vice President of Marketing
    • DJ Kazmierczak, Vice President of Sales
    • Mr. Robert Hull, CFO
    Contact Information

    Customer Contact

    • Customer Service
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Additional Business Information
    Additional Info

    On June 21, 2023, BBB sent correspondence to Panini America, Inc. regarding a pattern of complaints previously reviewed.

    As of July 12, 2023, Panini America, Inc. has not responded to any BBB correspondence.

    To research a company before purchase, file a complaint, or report a scam visit on BBB.org

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    Service Type
    Business Categories
    Baseball Cards

    Alert

    On October 21, 2021, BBB has identified a pattern in consumer complaints regarding the marketplace behavior of this company, Panini America Inc.

    Specifically, BBB has received complaints alleging that Panini America:

    received payment for purchases of multi-card packs of sports trading cards containing redemptions for "high-value" player cards that Panini America had failed to honor,
    that customers who have sent in damaged trading cards or other sports memorabilia to Panini America for replace and/or appraisal have not been returned to said customers,
    that orders for purchases have gone unfulfilled and undelivered for months or years to date, and
    Panini America has ignored customer service requests for refunds without further redress to customers.

    On October 21, 2021, BBB sent both postal mail and email correspondence Panini America Inc. requesting their cooperation in resolving the pattern of complaints. BBB also requested any documentation regarding and/or confirming all affiliated businesses operating under or in conjunction with Panini America Inc.

    On August 25, 2023, Panini America responded to the original BBB inquiry regarding this pattern of complaints. Panini America is currently cooperating with BBB to address this inquiry.
    https://www.bbb.org/article/news-releases/26066-bbb-warning-dont-get-taken-during-the-fall-classic-by-baseball-card-maker-panini-america-inc

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