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Find a Location

New Western has 37 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • New Western

      5000 Riverside Dr STE 100W Bldg 5 Irving, TX 75039-4696

      BBB Accredited Business
    • New Western

      209 State Highway 121 Byp Ste 12 Lewisville, TX 75067-4203

      BBB Accredited Business
    • New Western

      134 Rumford Ave Ste 307 Auburndale, MA 02466

      BBB Accredited Business
    • New Western

      322 N Shore Dr Bldg 1B Ste 200 Pittsburgh, PA 15212

      BBB Accredited Business
    • New Western

      401 Pilgrim Ln Ste 201 Drexel Hill, PA 19026

      BBB Accredited Business

    Business ProfileforNew Western

    Commercial Real Estate
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Stuart Denyer and Kurt Carlton are principals of United Investexusa LLC dba New Western Acquisitions.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    New Western has 37 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • New Western

        5000 Riverside Dr STE 100W Bldg 5 Irving, TX 75039-4696

        BBB Accredited Business
      • New Western

        209 State Highway 121 Byp Ste 12 Lewisville, TX 75067-4203

        BBB Accredited Business
      • New Western

        134 Rumford Ave Ste 307 Auburndale, MA 02466

        BBB Accredited Business
      • New Western

        322 N Shore Dr Bldg 1B Ste 200 Pittsburgh, PA 15212

        BBB Accredited Business
      • New Western

        401 Pilgrim Ln Ste 201 Drexel Hill, PA 19026

        BBB Accredited Business
      Headquarters
      5000 Riverside Dr STE 100W Bldg 5, Irving, TX 75039-4696
      BBB File Opened:
      8/14/2009
      Years in Business:
      16
      Business Started:
      7/1/2008
      Business Started Locally:
      7/1/2008
      Business Incorporated:
      7/1/2008
      Accredited Since:
      9/14/2009
      Type of Entity:
      Corporation
      Alternate Business Name
      • United Investexusa LLC
      Business Management
      • Mr. Kurt Carlton, Principal
      • Mr. Stuart Denyer, Principal
      Contact Information

      Principal

      • Mr. Kurt Carlton, Principal

      Customer Contact

      • Mr. Kurt Carlton, Principal
      • Mr. Stuart Denyer, Principal
      • Mr. Paul Hess, CFO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I recently entered a real estate transaction with New Western in the Dallas ***** and my experience has been horrible.The initial communication led me to believe that the property required minimal renovations, specifically a sewer line extension, a new driveway pour, and an AC condenser.However, the reality of the situation quickly became apparent after I placed a $10,000 deposit. The projected costs for the rehab, particularly the $25,000 - $30,000 sewer line extension, were grossly inaccurate, with the actual figures ranging from $70,000 to $75,000. I obtained multiple quotes from reputable companies to validate this information. This does not at all include the rest of the rehab work that would need to be completed.Presented by New Western vs Actual:1) Sewer line extension 25k-30k / ACTUAL =70k-75k 2) Driveway pour 10k 3)AC condenser 4K 4) ARV $375k / Actual = $359k Furthermore, the After Repair Value (ARV) of the property was misrepresented as $375,000, when in reality, it stands closer to $359,000. This disparity has significantly affected the feasibility of the entire project.What added to this misleading experience was the urgency conveyed by the New Western agent to wire the $10,000 deposit immediately due to other potential buyers in line. This pressure tactic, coupled with the misleading information, paints a picture of a project that was set up for failure from the beginning.Upon discovering these discrepancies, I sought to terminate the contract and requested a refund of my deposit. Unfortunately, I was met with resistance, and my $10,000 down payment was deemed non-refundable and quoted Youre not getting the $10k back.In essence, my experience with New Western has left me feeling misled and taken advantage of. I strongly caution others considering their services to thoroughly scrutinize the information provided and proceed with caution.This has been a disappointing and regrettable experience with New Western.
      Read More

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      China S

      1 star

      06/04/2024

      This Review obtains to New Westerns Office in ****** *****. BEWARE anyone who is considering doing business with them. I'm writing out the names of the people that were involved in this awful deal. *********************-*********************** - *************** I had an incredibly distressing experience with New Western. They took a $10,000 deposit from me under the pretense of purchasing a home, but the entire process was riddled with deceit. Despite numerous requests, they refused to let me see the home, providing various excuses, including the outrageous claim that the owner was deceased. Later, I discovered that the owner was, in fact, alive and still residing in the home.This companys actions were not only unprofessional but also dishonest. They took my entire savings of $10,000 and have refused to return it, even though they failed to fulfill their promises. Their behavior was deceptive from start to finish, causing immense stress and financial hardship. I strongly advise anyone to avoid doing business with New Western. ***** insisted that the home we were investing in only required cosmetic renovations. He consistently prevented us from thoroughly inspecting the property, which should have raised red flags. We discovered extensive damage that went far beyond simple cosmetic issues. We realized the hidden costly damage would significantly delay our ability to sell the home and recoup our investment.****** deceptive practices and manipulation exploited our trust and inexperience, resulting in financial loss and a profound sense of betrayal. Its a ***** reminder of the importance of thorough due diligence and the potential risks of trusting unscrupulous individuals in the real estate industry.********************* took total advantage of my lack of experience in the real estate field. We trusted him to guide us into real estate. Unfortunately, his true intention was to take our $10,000 deposit. Please anyone who is considering doing business with New Western....RUN!!!!!!!

      Local BBB

      BBB serving North Central Texas

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