ComplaintsforZAP Strike
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Complaint Details
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Initial Complaint
08/29/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Closed my account with remaining Btc balance, refusing to allow me to withdrawal remaining balance and ignoring all my emails to supportInitial Complaint
08/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have had $1000 withdrawn three times from my bank account. The first transaction was on May 14 @ 1817, the second was May 27 @ 1556 and the third was on July 20 @ 1722. I have an acquaintance named Jay (phone XXX-XXX-XXXX) who told me to download the app on May 14 so he could pay me back some money he owed me. I sent him the verification code after I downloaded the app. He said to send a request for $200 and it ended up being $1000 in bitcoin. I told him what happened and he said he contacted Strike. He said the transaction from May 14 was to be reversed. I followed up with him on May 27 and he said he reached out again. Again, I received a code and let him know but another $1000 was taken out. He said it was supposed to be rectified on May 28 but I followed up on my own. Upon following up with Strike they said all transactions are final. However, on July 20 another $1000 was taken out of my bank account without me having interacted with Jay or anyone else. I also did not interact with anyone from Strike to authorize this transaction. I do not want bitcoin. I was simply trying to use the app someone requested. I want my money refunded in full. Please email or call me at XXX-XXX-XXXX for any other questions.
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Contact Information
Business hours
Today,8:30 AM - 6:00 PM
MMonday | 8:30 AM - 6:00 PM |
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TTuesday | 8:30 AM - 6:00 PM |
WWednesday | 8:30 AM - 6:00 PM |
ThThursday | 8:30 AM - 6:00 PM |
FFriday | 8:30 AM - 6:00 PM |
SaSaturday | 8:30 AM - 6:00 PM |
SuSunday | 8:30 AM - 6:00 PM |
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.