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Find a Location

Express Energy has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Express Energy

      6555 Sierra Dr Irving, TX 75039-2479

      BBB Accredited Business
    • Express Energy

      200 W John Carpenter Fwy Irving, TX 75039-2003

      BBB Accredited Business

    Business ProfileforExpress Energy

    Energy Service Company
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    32 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/25/2017

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Express Energy has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Express Energy

        6555 Sierra Dr Irving, TX 75039-2479

        BBB Accredited Business
      • Express Energy

        200 W John Carpenter Fwy Irving, TX 75039-2003

        BBB Accredited Business
      Location of This Business
      6555 Sierra Dr, Irving, TX 75039-2479
      BBB File Opened:
      5/15/2017
      Years in Business:
      7
      Business Started:
      2/24/2017
      Business Started Locally:
      2/24/2017
      Business Incorporated:
      9/27/2001
      Accredited Since:
      9/25/2017
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Value Based Brands LLC
      Business Management
      • Ms. Antoinette Smith
      • Mr. James A. Burke, Managing Member
      • Mr. Curtis A. Morgan, Managing Member
      Contact Information

      Principal

      • Ms. Cassidy King, Service Analyst

      Customer Contact

      • Ms. Antoinette Smith
      • Ms. Cassidy King, Service Analyst
      • Mr. James A. Burke, Managing Member
      • Mr. Curtis A. Morgan, Managing Member
      • Mr. John William Geary, Officer
      • Mr. David Campbell, Officer
      • Ms. Carrie L. Kirby, Officer
      • Ms. Stephanie Zapata Moore, Officer
      • Mr. Kristopher E. Moldovan, Officer
      • Ms. Carla A. Howard, Officer
      • Ms. Christy Dobry, Officer
      • Mr. Daniel J. Kelly, Officer
      • Mr. Max Chen, Officer
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      32 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      worst service ever they charge you a lot and this company just want to **** money out of you,don't goto this company what so ever there are many good providers outside just take a look around this provider is scam.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vickie M

      1 star

      08/21/2023

      I have been here at my address since last year and my light bill was great until the last two or three months. The last two bills are over ****** each my husband is the only one working do to my and my son have health issues. I told them I could pay my bill on the 24 of the month. The man told me that I had until Aug 21 if it dont get paid they will cut my lights off. They told me they would not wait until the 24 to receive my payment. They would cut my lights off then I received my new bill and it had my past due and my new bill on it and its over ****** and they want to take it all on the 4 th day of Aug. Im sorry but when your husband only gets one check a month its hard to do. They dont care and dont understand that part. With my health issues and my sons we can not stand the hot weather. I feel like I am being taken for more then I can afford.

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