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ComplaintsforAmazing Lash Studio- Las Colinas
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
While preparing for two eye surgeries this spring, I called Amazing Lash Studio to cancel my standing appointments with the stylist I saw every three weeks. I also asked to cancel the cash withdrawals they take from my checking account, and I was told that could only be done in person. Because I was busy preparing for the upcoming surgeries, I did not visit the salon. I have completed the termination paperwork Amazing Lash requires; however, they will not refund my money as they consider the auto-drafts credits that must be used within a limited time. I am not returning because I am still recovering from surgery, nonetheless, the company will not return my monies. The company has over $400 that it will not refund, and I would appreciate any advice you might offer as how to obtain my monies. Sincerely, ****** *******
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.