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Find a Location

Regal Plastics has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRegal Plastics

    Fiberglass Reinforced Plastic
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Regal Plastics has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      9200 N Royal Ln, Irving, TX 75063-2459
      BBB File Opened:
      8/25/2015
      Business Management
      • Tracey Burgiel, Manager
      Contact Information

      Principal

      • Tracey Burgiel, Manager

      Customer Contact

      • Tracey Burgiel, Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      I have been Regal Plastic customer for over 10 years and i have never seen a worst branch manager work at that branch. I ordered 5ftx12ft acrylic and requested to have it engraved. I paid $1000 for the sheet n $450 to engrave the sheet. It turned out your tech guy engraved the name of the business backward. I have ordered 2 sheets in past with the same similar *************** name engraved and they did it correctly. I called ur branch manager I need him to ********** another one or refund my money back. He said it's not fault because the sheet was too big. I have never heard a lame excuse. If the sign was too big and he was unable to do it, he should not accept the job.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mike O

      1 star

      10/11/2021

      Purchased the standard system to cover my pergola. Got lots of "popping" from the plastic cover. Ross H***, their CYP Account Executive sent me an email stating that if I upgraded to their Premium system, that the popping would go away. So I agreed to pay an additional $1127, over and above the $3500 I had spent already. They removed the standard system, and installed the new system. Still making the same noice. *************, an authorized dealer for Regal Plastics, installed the new premium system, under the supervision of Ross H***. Nothing has been done, so will have to leave it to the courts to recover my money for this defective product. Steer away from this product.

      Regal Plastics Response

      10/12/2021

      Hi ****,

      As we informed your contractor *************, we are refunding you in full for your purchase. There are issues with your existing structure that they are unwilling to fix and therefore our product will not work for you. As a customer driven business, we would never make this your problem, but we do recommend you work with a different contractor in the future.

      Local BBB

      BBB serving North Central Texas

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