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ComplaintsforRegal Plastics
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Complaint Details
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Initial Complaint
03/15/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have been Regal Plastic customer for over 10 years and i have never seen a worst branch manager work at that branch. I ordered 5ftx12ft acrylic and requested to have it engraved. I paid $1000 for the sheet n $450 to engrave the sheet. It turned out your tech guy engraved the name of the business backward. I have ordered 2 sheets in past with the same similar *************** name engraved and they did it correctly. I called ur branch manager I need him to ********** another one or refund my money back. He said it's not fault because the sheet was too big. I have never heard a lame excuse. If the sign was too big and he was unable to do it, he should not accept the job.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.