ComplaintsforAnders Group, LLC
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Complaint Details
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Initial Complaint
06/23/2022
- Complaint Type:
- Order Issues
- Status:
- Answered
Contract was cancelled with a 30 day notice not fulfilled by anders group. Anders owes me $20k and have been unable to resolve with them due to no responses.Business response
09/08/2022
Business Response /* (1000, 10, 2022/08/04) */ Hello BBB Team, Please see our below response to the complaint. The contract referenced in our response is attached. Also, I would love to update our business info on the BBB website and complete as many fields that are possible, so your website visitors can have more complete information available to them. Could you please send me instructions and/or call me at XXX-XXX-XXXX? The facility notified ***** that they were going to end her contract. During the notice period she was absent on multiple days, so the facility decided to terminate her immediately. *****'s recruiter successfully lobbied on her behalf to convince the facility to extend the termination to 30 days, but the facility determined her absences during this period to be job abandonment. Several times after the termination, the Anders team attempted to contact ***** to create an acceptable resolution. However, ***** became unresponsive to the team's attempts to reach out and help her. Will also note that this is the second assignment with an Anders Group client facility in which the facility has terminated ***** due to attendance issues. Anders Group has not enforced section 4 of our contract (signed by *****), which states if the employee abandons an assignment or is terminated during the assignment the employee shall pay the Firm (Anders Group) a cancellation penalty in the amount of $750 plus all out-of-pocket fees, costs, penalties and expenses incurred or sustained by Firm as a result of such termination (including cost, charges, fees and expenses for lodging and transportation obligations). Thank you, Russell ******** Director of Marketing Office/Text: XXX-XXX-XXXX *********@AndersGroup.org
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.