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          Exxon Mobil Corporation (Corporate Office) has 1 locations, listed below.

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            Business ProfileExxon Mobil Corporation (Corporate Office)

            Oil and Gas Exploration
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5959 Las Colinas Blvd

            Irving, TX 75039-2298

            Get Directions
            Visit Website
            (972) 940-6000

            Customer Reviews

            1/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            114 complaints closed in last 3 years

            36 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Headquarters
            5959 Las Colinas Blvd, Irving, TX 75039-2298
            BBB File Opened:
            9/20/2018
            Years in Business:
            64
            Business Started:
            8/24/1959
            Business Started Locally:
            8/24/1959
            Business Incorporated:
            8/24/1959
            Type of Entity:
            Corporation
            Contact Information

            Customer Contact

            • Mr. Darren Woods, CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            114 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I been complaining about this issue for months. The Exxon Gas Station #***, located in ******************************************. They never have paper in the pumps so you always have to walk inside which is not accessible and convenient, it is not safe and when we have rainy days is horrible to go to the process to obtain a receipt. I have addressed this issue with the ladies working there and all you get is a shoulder shrug or an eye roll. They are too busy on their phones or Tablets even to get up and take care of the customers. I have witnessed few customers screaming at them for taking their time to go to the window to take payment but they just don't care. Maybe the owner or manager is not aware of this, but it needs to be corrected. On Friday May 31 around 8:00 pm I tried to get gas and as usual no paper, the front door was locked with no sign when she or he will be back. This is not a good image for Exxon. If someone get mugged while walking from the pump to the building wonder who is going to be liable?
            Read More
            Read 113 More Complaints

            Customer Reviews

            22 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Becky B

            03/13/2024

            Exxon Mobil suck! I have been a very active customer of there's. I fill my gas tank at least twice a week. I have direct debit from my checking account going to them every month and sometimes I even throw them a few hundred extra on my bill. I have been with them since 2020. Never had a problem. Until they claimed they sent me a letter. NOT!!! They closed my friggin account with no warning. I was about 100 miles from home, no cash, no credit cards and no way to pay for gas. I called them up and I was told that my account had been closed! When I responding back asking them why, they told me that they check credit reports (and yes I am behind on quite a few creditors due to the fact my wife is fighting for her ****************) my credit right now is not the best. BUT... they are one that I have to have gas in this crucial time, have kept this bill paid. BUT... because they see i am having problems catching up with other bills, THOSE BAS***DS CLOSED MY ACCOUNT!!! LET'S SLAP THE SH*T OUT OF ME WHEN I AM DOWN AND OUT!! I HAD TO LEAVE A **** IN ORDER TO POST BECAUSE IN MY OPINION THE ONLY **** I WOULD GIVE THEM IS "THE **** OF SHAME"!
            Read 21 More Customer Reviews

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            BBB serving North Central Texas

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