Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Flying Squirrel Roofing, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Flying Squirrel Roofing, Inc.

      222 Las Colinas Blvd W STE 1650 Irving, TX 75039-5436

    • Flying Squirrel Roofing, Inc.

      4801 Woodway Dr Ste 300 Houston, TX 77056-1884

    Business ProfileforFlying Squirrel Roofing, Inc.

    Roofing Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Flying Squirrel Roofing, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Flying Squirrel Roofing, Inc.

        222 Las Colinas Blvd W STE 1650 Irving, TX 75039-5436

      • Flying Squirrel Roofing, Inc.

        4801 Woodway Dr Ste 300 Houston, TX 77056-1884

      Location of This Business
      222 Las Colinas Blvd W STE 1650, Irving, TX 75039-5436
      BBB File Opened:
      11/26/2012
      Years in Business:
      11
      Business Started:
      10/26/2012
      Business Started Locally:
      10/26/2012
      Business Incorporated:
      5/15/2013
      Type of Entity:
      Corporation
      Alternate Business Name
      • Flying Squirrel Roofing
      • A Flying Squirrel Roofing
      Business Management
      • Mr. Sergio Tapia, President/Director
      Contact Information

      Principal

      • Mr. Sergio Tapia, President/Director

      Customer Contact

      • Mr. Sergio Tapia, President/Director
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Karen R

      1 star

      01/26/2022

      NEVER, EVER use this contractor. He promised to work with me, do a professional job and it wouldn't cost me anything. He is a company of 1, subcontracts labor out and never oversees the jobs. My new roof leaked and took 2 tries to get the roofing nail holes sealed. DUH - roofing rule 101. The worst is that 15 of 24 solar panels that he had to remove in order to replace my roof were STOLEN along with the racks and pins when they were removed. He replaced my roof in February 2021 and it took months of hunting him down to get him to get my solar panels re-installed in NOVEMBER. I contacted him, he agreed to reimburse me for the loan payments that I made from February - November on the solar panels that I didn't get to use - GUESS WHAT - NEVER HAPPENED. In December the solar panel company called because the panels weren't performing optimally and they found out that 15 panels were missing after he assured me that he replaced everything. Yeah - he replaced what his subcontractors left in my yard. Even though he didn't oversee the job personally, according to him, he is still liable for the loss. He has since ducked every call or attempt to reach him and now the police cannot find him. The loss was estimated at $28,000 dollars and now I am going to be out of pocket even more in order to get the panels replaced. I wish I had never let this man into my yard!!!!!!!!!

      Flying Squirrel Roofing, Inc. Response

      02/21/2022

      Your solar panel was reinstalled and you were there that day overseeing the install. Months later you come back and say somebody stole your solar panels. You have cameras at your property. You cannot accuse somebody of stealing something with no proof. I don't steal from people. I never did anything. Last I seen or heard from you I was installing your panels. No one has been dodging any calls. You never called me. My number is the same as it has been for 10+ years! What good would your solar panels do me? You need the entire system for them to work. Your claims have no merit. I'm sorry you lost your panels??? You have cameras. As soon as I leave I'm not responsible for anyones house.

      Flying Squirrel Roofing, Inc. Response

      02/23/2022

      Also,
      I called the Police Department and asked them if you had called at all. They said you did not call ever and there's no police report or complaints!!!! They said themselves your saying this to scare me or threaten me! I'm positively sure you didn't call because you know that I didn't steal anything as you have cameras at your property and could easily solve this! This is just an attempt to smear my company name and try to damage my reputation!

      Customer Response

      03/17/2022

      For your information I am not a liar. My police report number is XXXXXXXX assigned to Detective J. Barnes.

      When I called your number I got an answering service so maybe you should have checked with them because I made it very clear how upset I was and what was going on and that I needed call back immediately.

      You agreed to remove solar panels, replace roof, replace solar panels. The fact that you do not oversee your subcontractors is on you. You cannot know just what they did/didn't do but you are responsible for overseeing the project from beginning to end. You know perfectly well there is only one camera on my driveway and I had no way of monitoring.

      If I have damaged your reputation then good! No one should hire you with knowing that you and your subs need to be babysat for the duration of the project and recorded.

      I consider this the worst decision I have ever made and now have to find a way to fix the mess you and your subs left me in. Say what you will to salvage your shoddy work but we both know how many times you begged me to give you more time to get the project completed because I threatened to sue you. I should have followed my instincts.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.