ComplaintsforRamirez Windows LLC
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On September 16, 2023 Mr. ********************** and **** came to my home and gave me an estimate for new windows. He required a down payment of half of the estimate, $3825.00. I gave him a check in that amount. It was cashed on September 19, 2023 at a check cashing place. It was not deposited into his business. The check was made out to *************************** **********************. After numerous texts and unanswered phone calls, I was informed by text that the windows would be installed on December 29, 2023 at 9:00 a.m. At 9:00 a.m. on that date, Mr. ********************** had someone else call me and say that the windows would not be installed that day and that I would get a full refund by January 20, 2024. Again no response to text or phone calls through January and no refund either. Finally on March 4, 2024 I got a Zelle Payment from Mr. ********************** of $800,00 with a promise of monthly payments. Now it is ***** and he has ghosted me again. No windows from him and he still owes me $3025.00.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.