At-a-glance
Business Details
- Location of This Business
- 1653 N Bolton St, Jacksonville, TX 75766-5103
- BBB File Opened:
- 3/13/2013
- Years in Business:
- 12
- Business Started:
- 1/1/2012
- Business Started Locally:
- 1/1/2012
- Accredited Since:
- 3/14/2019
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Mike Kelton, Customer Service Manager
- Contact Information
Principal
- Mr. Mike Kelton, Customer Service Manager
Customer Contact
- Mr. Calvin Williams, Head of Parts Sales
- Mr. John Raffield, IT Specialist
- Mr. Mike Kelton, Customer Service Manager
Customer Complaints
26 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
26 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Evan T
01/29/2024
Discount Computer Depot Response
02/01/2024
Fortunately your order is still covered by our 30-day return policy so you can send it back for a full refund. We will also cover the return shipping. If you would like me to email a return label just let me know, I will. Alternatively you can take it into your local ******* and they will handle the return shipping instead, it is up to you entirely.
I went back to check the Chromebook listing on *******'s website, and I genuinely don't see where the Chromebook is advertised as "new" - if I can find it then we can fix it, it sounds like an honest mistake where a template was used to create the ad and they just forgot to change the "condition" section.
For context, we are a recycling / refurbishing company, and a ********* Authorized Refurbisher - refurbs are our entire retail business and we take pride in a good product for the lowest price.
P.S. I looked for any record of your attempts to contact us and I couldn't find a single email or message through the ******* platform. It would be helpful if you could let me know how you attempted to reach out so I can close any gaps in our support team that caused your communique to be missed.
Thanks! Just let me know if you'd like to proceed with a return or even an exchange.
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