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Find a Location

Peridot Mechanical Services has 1 locations, listed below.

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    Business ProfileforPeridot Mechanical Services

    Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/16/2023

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Jarrell, TX 76537-0775
    BBB File Opened:
    5/15/2023
    Years in Business:
    2
    Business Started:
    12/14/2021
    Accredited Since:
    5/16/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. John Watson, Owner/Operator
    Contact Information

    Principal

    • Mr. John Watson, Owner/Operator

    Customer Contact

    • Mr. John Watson, Owner/Operator
    Additional Contact Information

    Fax Numbers

    • (512) 763-9549
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company was a nightmare to work with . ********************* which is the owner of this company was hired by a warranty company to replace evaporator coil for our ** . After many missed appointments, he shows up only to say he ordered the wrong part . Then we had to wait again for him to get a new part . In the mean time he said you should change the condensor which according to others there was nothing wrong with the condenser. Nonetheless I trusted him and decided to go ahead with the repair . He now installs a wrong capacity condenser which is not capable to cool the house . **** is careless and dishonest . After several weeks trying to get this resolved the ** is still not working , we decided to not to work with the warranty company mainly because of **** and his mistakes . I am writing this to save others from making the same mistake
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dirk S

    1 star

    08/02/2024

    TRUE INCOMPETENCE. I NEVER take the time to write reviews, but I HAD to in this case. The people who work at Peridot Mechanical aren't bad people and I don't think they are malicious, but I did not receive quality service or an adequate level of craftsmanship with their work. When you hire a professional you should not have to babysit and inspect their work. I barely have words to describe the lack of quality of work that was done. I have gone back and forth with them and given them plenty of opportunity to make things right. If you have a home warranty company that recommends they do work on your home and you have three choice, then go with a different contractor. They installed cracked fittings that leaked gallons of condensation through the wall, they DETACHED the ductwork that feeds 3/5 of the vents in the downstairs of my home leaving a 4" x 12" hole in the back of the closet unit that lets most of the air-conditioned air into our garage space (non-living space). On top of that, they didn't fix any of the issues they caused, blamed the home warranty company for ordering inadequate hardware and supplies even though they still installed it, and left the unit worse than they found it after they attempted to repair its leaks (that they created). I am not wasting my time with them any longer. I am forced to hire another contractor to reinstall everything that was installed by Peridot Mechanical.

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