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ComplaintsforR & A Auto Works
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Complaint Details
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Initial Complaint
07/01/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I recently had **** and his team install a brake booster and valve covers on my car. I drove the car less than 5 miles and it started to overheat and I ended up stranded on the side of the road. I had another shop diagnose the brakes and they found severe brake drag issues and brakes over 300 degrees. NO WONDER I OVERHEATED the brakes were engaged the whole time, now Im several thousand dollars out due to overheating issues messing up the engine block. NEVER TAKE YOUR CAR HERE!!Initial Complaint
10/24/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
10/05/2023 R & A Auto Works said they can fix my no start issue on my 2007 Chevrolet Silverado ****, they fail to fix the initial problem adequately and they delivered the truck back to me with the same problem. This left me feeling frustrated and taken advantage of as a consumer. I believed it is crucial to bring attention to their unprofessional and incompetent practices, as they have failed to deliver the quality of service promised.R & A Auto Works charged exorbitant prices for their services, considering the low-quality repairs and negligent service provided. The amount I paid was disproportionate to the value received, leaving me feeling exploited as a customer. Their pricing practices appear to prioritize profit over customer satisfaction and fair business ethics. I've called the shop several times and no answer, I walked it and the owner had a very bad attitude. I would like a full or at least a partial refund because now I have to spend extra money at a different repair shop to rectify the mistakes made by R & A Auto Works
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.