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Find a Location

Joe Myers Ford has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforJoe Myers Ford

    New Car Dealers
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 12/06/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company features new Ford cars, trucks and all makes and models of used vehicles. We specialize in Ford service and repair.

    Business Details

    Location of This Business
    16634 Northwest Fwy, Jersey Vlg, TX 77040-1922
    BBB File Opened:
    1/1/1962
    Years in Business:
    48
    Business Started:
    7/1/1976
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Myers, Joe Ford, Inc.
    • Joe Myers Ford
    Business Management
    • Mr. Pat Goldwait, General Manager
    Contact Information

    Principal

    • Mr. Pat Goldwait, General Manager

    Customer Contact

    • Mr. Pat Goldwait, General Manager
    Additional Contact Information

    Fax Numbers

    • (713) 329-0770
      Primary Fax
    • (713) 482-5729
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    24 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    On 3-4-24 I walked into Joe Myers Ford to purchase a pre-owned 2021 Lincoln Navigator. I am disabled with spinal cord damage. I do not like stressful situations as they make my condition worse and have uncontrollable outbursts and body trembling. With that being said, I wanted to buy this navigator because I had a previous employee of mine, and friend who worked there who would make it easier and less stressful. I agreed to pay the full asking price, took their first offer on my trade value, and first offer at financing that had no stipulations per the salesman, Tim V, the finance manager Joe, and another new finance guy that was in the office when i signed. The finance guy added additional products to the loan that i had agreed to, we signed the deal and I left in my navigator and my legally binding/signed contract by both parties. The dealership was unable to fulfill financing. On 3-22-24 I was told the loan did not get funded by ********* as agreed, so they submitted my loan to 9 additional banks and found another who would be willing to fund it, at 20%+ interest (original contract was 14,98%. I told him I would never agree to, we had a legally binding contract that they had to fund in 10 days. on 3-23-24 I was told to resign at the 20% interest or bring the car back. This was the first mention of bringing the car back. Texas law requires the contract to be funded in 10 days or the contract is legally binding and the selling dealer is the financier.On 3-24-24 The harassment began from the sales guy accusing me of submitting fraudulent information, texted that ********* ******** lawyers were certainly on retainer and will come after me, telling me i needed to get my life togfether, i was the problem and accused me of having 15 repossessions (i do not). on march 25-2024 Tim texted that they would reduce the price of the vehicle by several thousand dollars to make the payment the same at the same 72 month term, but I could not resign until 4-2-2024 for some reason.

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Clint D

    1 star

    06/26/2024

    Rude receptionist and no one answers their phones or returns calls. Highly advise finding a different dealership and or avoid Ford altogether.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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