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Find a Location

Joe Myers Toyota, Inc. has 1 locations, listed below.

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    Business ProfileforJoe Myers Toyota, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    27 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company features new Toyota cars, trucks and all makes and models of used vehicles. We specialize in Toyota service and repair.

    Business Details

    Location of This Business
    19010 Northwest Fwy, Jersey Vlg, TX 77065-4713
    BBB File Opened:
    1/1/1986
    Years in Business:
    39
    Business Started:
    1/1/1985
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Joe Myers Collision
    • Joe Myers Scion
    • Joe Myers Toyota
    Business Management
    • Mr. Lance Lewis, General Sales Manager
    • Mr. John S. Cossum
    • Mr. Jared Probst, Director
    • Mr. Steve Gibson
    Contact Information

    Customer Contact

    • Mr. Lance Lewis, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (281) 955-9111
      Primary Fax
    • (281) 653-5133
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    27 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    April, 22. 2024 I took my vehicle to Joe Myers Toyota for service on March 29, 2024. The cost of the service was $510. 32. During the service, the mechanic replaced the cabin filter and sprayed chemicals in the air conditioner ducts. While he was spraying the chemicals, he began sneezing uncontrollably. When I entered the vehicle, the chemicals permeating the car were overwhelming. I had to open the doors, run the air conditioner on high, and allow chemicals to vacate the vehicle, but to no avail. The air conditioner was converted into a weapon of mass destruction, a killing machine used as a host carrier to execute airborne and chemical warfare. Each time I drive my vehicle, existential threats to my life prevail due to deceptive service. When I took the vehicle to Joe Myers for routine service, the air conditioner was not blowing antigens, allergens, mold, chemicals, etc. After mechanics at Joe Myers Toyota Service Department serviced the vehicle, they converted it into a weapon of mass destruction killing machine using the air conditioner as a host carrier. I informed Adam ***** Service Manager, at Joe Myers, on April 4, 2024, about the condition of the vehicle after service was provided. He requested that I bring the vehicle back. I took the vehicle back on April 5, 2024, but nothing changed. The air quality worsened. My vehicle is still dangerously contaminated, and the air quality is unfit for humans to breathe due to existential threats from the airborne and chemical warfare transpiring in the vehicle. I am requesting that Joe Myers mechanics decontaminate the air quality blowing from the air conditioner into the vehicle by reversing the service executed and restoring the air quality to the safe condition it was in when I took the car to the service department for routine service. If you need further information, feel free to contact me. ******** *****

    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Abel N

    1 star

    01/26/2024

    I had a very bad experience at this dealer , since de beginning once We deal my vehicle , seems like this guys do not care the customer , they just care. Tabout he money , got a complaint And they do not answer my calls.

    Local BBB

    BBB of Greater Houston and South Texas

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