Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Turnkey Utility Construction, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTurnkey Utility Construction, Inc

    Utility Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/21/2006

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    9716 Limestone Ct, Joshua, TX 76058-4051
    BBB File Opened:
    4/13/2006
    Years in Business:
    27
    Business Started:
    1/1/1997
    Business Incorporated:
    1/1/1997
    Accredited Since:
    12/21/2006
    Type of Entity:
    Corporation
    Business Management
    • Mr. Steve Barnes, President
    Contact Information

    Principal

    • Mr. Steve Barnes, President

    Customer Contact

    • Mr. Steve Barnes, President
    Additional Contact Information

    Fax Numbers

    • (817) 309-3475
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We hired this company to run underground electrical utilities for our new home. Turn Key dug a trench from our neighbors transformer to our transformer, and then across the front of our shop and to our house. I noticed after supposed completion, the trench was just filled in, but did not overfill to allow for settling. I assumed they had ar least packed the dirt, but after installing our asphalt driveway, and receiving rain, the trench settled, leaving a sunken trench all along the ditch. I contacted the company, sent pictures and after a couple of months, an employee came out and admitted fault. They said they would send an asphalt company to pack and repair the end of my driveway. I discussed with this employee that the entire trench would continue to fail and this would not fix the problem, This was in September 2022. Also, my gate has sunk along this trench costing me $600 to repair. I have attempted to contact the company continuously since November, sending more damage pictures and finally after several attempts, the Supervisor took my call on 5/31/2023.He then attempted to blame me and everyone else for their failure to properly complete the job. Last week, I showed the pictures of my damage to a ********************** company supervisor, which supplies my electricity, and he stated that this was the worst he had ever seen and if they had contracted with Turn Key, then he would be filing a claim against them for repair and damages. I am out $600 for gate repair, $185 for fill dirt for the transformers and ditch across my field between transformers. I have a sunken trench across the front of my shop, approx 1 foot deep and getting worse after every rain.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.