Business ProfileforInframark, LLC

In Aug 2023 Inframark became our new HOA for the Jasmine Heights community in Katy, TX. The following month an annual meeting was held to introduce the new representatives to the community. In this meeting we discussed new changes, and homeowners were able to voice their concerns. I asked the representatives, with the agency being so close to us now, would they be coming around the neighborhood more often. Jessica *****, the community representative stated we will try, but they really need us the homeowners to report violations. I then asked her, if we are reporting violations, what will the HOA be doing. Jessica then became combative and cut me off mid-sentence. Prior to me speaking, she let everyone speak for about 10-15 minutes, but when it was my turn, I was only allowed 5 minutes. About a month later, I received a violation for a basketball goal that was not in use. A few months go by, and I do not receive a violation, and the goal was moved back. Two weeks after we had EF1 Tornado in the area, Inframark was out issuing violations. I immediately contacted Jessica and informed I was recovering from an Acute Bowl Obstruction and could not lift anything over 10 lbs. Jessica replied, to locate family, friends and/neighbors to move the goal and if I did not, she would now how to handle it. I replied that she was threatening me with a fine and that I would like to come into the office in person. She then states that I would have to PAY to come into the office. I asked her to show me where in our HOA Bylaws does it state that homeowners must pay to meet with the HOA representative. She then continues on stating she remembered me being very vocal at the last meeting about Inframark not coming out to the community. That statement alone, make me feel that Jessica is targeting me, as she remembers me from over 6 months ago. I would like her actions looked into as she seems to have a personal vendetta against me.