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ComplaintsforTROSPER HEALTHY LIFE LLC
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Complaint Details
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Initial Complaint
04/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On 9/30/2022, Glory ********************** of TROSPER HEALTHY LIFE LLC sent an unsolicited email to ************************* regarding sales for a multi-level marketing company. The email contained misleading and inaccurate information regarding ******************* deceased father ******* "*****" *******. ***************** replied to Ms. ********************** on 9/30/23 requesting to be removed from her sales distribution list. ***************** received another very harmful and harassing solicitation on 3/23/2023 in which Ms. ********************** demonstrated malicious intent to unlawfully use ********************** name for her financial gain and continued to cause distress to ***************** for the unwanted and harmful harassment. ***************** issued Ms. ********************** a cease and desist order to prohibit the usage of ********************** name, image and all references from Ms. **********************'s use for personal and professional activities related to TROSPER HEALTHY LIFE LLC and her parent affiliate Medifast, as well as once again requested removal from Ms. **********************'s sales distribution list. On March 29, Ms. ********************** replied she would only stop using ********************** name in solicitations but did not fully respond to the request. She directed ***************** to remove herself from the Medifast corporate database. ***************** replied to indicate Ms. **********************'s response was insufficient as it did not provide assurance of discontinuation of use of ********************** images and name in non-sales activity. ***************** also noted that the Medifast corporate database was not used to harass and harm *****************, it was direct emails from Glory ********************** of TROSPER HEALTHY LIFE LLC. Ms. ********************** did not reply to the last request from ***************** requesting comprehensive assurances related to ********************** name and images, and removal from the ********************** distribution list, prompting this formal complaint.Customer response
04/11/2023
Phone Number ************
Address ************
Email *************************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.