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ComplaintsforThe SALT Group
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Complaint Details
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Initial Complaint
11/02/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I'm with the ************************ in **********, **. Various SALT employees but especially one by the name of **** calls our company regularly trying to sell their services. He continually asks for our CFO *************************. I am the receptionist, and by ***'s request, screen all of his calls. When I tell him who's calling *** has said multiple times that we aren't interested and I have relayed that. **** tries to act like he's not selling anything, which is fraudulent, and continues to call and has been very unprofessional. We have kindly asked to be removed from their call list and this company continues to call. This last phone call on 10/31/22 at 11:39 a.m. was from **** again. I explained again, not interested and to kindly remove us from the call list and he tried to use force, raising his voice, talking over me and said he couldn't do anything w/o talking to *** or ******* in Accts Recv. first. I informed him I would have no choice then but to report him to the **** *******'s request, my request and that of the ************************, kindly remove us from your call list and any other form of contact. (I would suggest too that trying to raise your voice and use force is not the best way to gain a customer.) Thank you.Business response
11/22/2022
The SALT Group values your feedback and will review our internal processes accordingly. At this time we have taken steps to move this company to our Do Not Call list.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.