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Find a Location

Eurotech Car Care Center has 1 locations, listed below.

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    Business ProfileforEurotech Car Care Center

    Auto Repairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2011

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2212 Florence Rd, Killeen, TX 76542-1841
    BBB File Opened:
    7/21/2011
    Years in Business:
    14
    Business Started:
    3/10/2010
    Business Started Locally:
    3/10/2010
    Business Incorporated:
    3/10/2010
    Accredited Since:
    7/22/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ware Automotive Enterprises, LLC
    • Eurotech Auto Sales
    Business Management
    • Mr. Kenny J. Ware, Managing Member
    Contact Information

    Principal

    • Mr. Kenny J. Ware, Managing Member

    Customer Contact

    • Mr. Kenny J. Ware, Managing Member
    Additional Contact Information

    Fax Numbers

    • (254) 501-9528
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/15/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    ************ & the shop conducted shady tactics while dealing with my vehicle and insurance claim!************ stated the shop will only use OEM parts on your vehicle (this comes after parts where ordered and put on the vehicle four days earlier than quoted to the insurance company, as I believe they knew there tactic wouldnt be discovered until I went to go pick up vehicle, and the numbers were doubled from what the insurance company originally quoted and adding an additional $2400-$2500 onto the invoice thats were we learned about OEM ; even if they speak with insurance company and insurance company gives them return quote with after market prices they moved forward with OEM, and between dialogue between the adjuster and shop both insurance company and shop both displayed to me untruthfulness and lack of full professionalism as the shops job is to make money for the shop word directly out of ************** mouth as he made other statements, in to which I found him be dishonest.After fight with insurance for doctored new invoice with OEM pricing on a full exhaust system that was fully intact when I dropped vehicle, yet Infiniti supposedly sent them back a picture of a cut exhaust system that they couldnt get credit back for. The team went as far as to create fake email traffic to justify them charging me $250 extra on top of the new invoice and then *********** was very adamant that that was that and I couldnt get my car unless it was paid and that was coming from The owned himself (*******************) in which I requested to speak with, got on the phone with someone stating that they were ***** but did not elect to take my offer to come see him day of with the paperwork and my concerns. Instead he (*******************) tried to justify he was the one that received the call from Infiniti about core And sent me some made up invoice, with no other justification.************ stated we dont absorb core charges, talking in circles in attempt to insult my intelligence.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    NUBIA S

    1 star

    06/18/2024

    Update. I took my car to Eurotech and they recharged it. Two weeks later the car is blowing hot air again. Mind you, this is a well-cared-for car. First time in the hands of anyone other than the dealer. Now I took it back and they said something was wrong with their machine so they would recharge it for free. Two weeks later, its blowing hot air again. I bring it back and they said the compressor is bad. What i cant wrap my mind around is two things. One. Why wasnt the compressor leak found the first go around? Second, ***** said the front evaporator has a leak. They say its the compressor. I dont know what to do???? Im taking it back tomorrow I want to say thank you very much for the exceptional service that you have provided. It all started when I took my ***** XC 60 to the dealership for a routine service, but I also mentioned that my AC was not blowing cold air. They called me back and told me that my evaporator went out and it would cost $4000 to replace. I immediately called Eurotech ******** and relayed the information from the ***** dealership. They took my car in the very next day, diagnosed it, and told me that it did not need a new evaporatorit simply needed to be recharged. This reduced the cost by $3700.They were very professional, extremely genuine, and caring. I was also undergoing some very personal tragedies and, when I explained my situation because I was crying, they were so comforting and graceful that I just fell in love with this company. I will forever take my ***** and my other cars here.

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