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Find a Location

Ray’s Certified Mechanics has 1 locations, listed below.

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    Business ProfileforRay’s Certified Mechanics

    Auto Repairs

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1303 Martin Luther King Jr Blvd, Killeen, TX 76543-5443
    BBB File Opened:
    2/18/1994
    Business Management
    • Mr. Ray Constancio, Owner
    Contact Information

    Principal

    • Mr. Ray Constancio, Owner

    Customer Contact

    • Mr. Ray Constancio, Owner
    Additional Contact Information

    Fax Numbers

    • (254) 690-8382
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 06/08/2023 I picked up my car for having a $2100 new clutch installed. After getting it back and driving we noticed the clutch popping out of gear still and rpms revving to high. In taking it back *** said it was the transmission and gave me a quote of $2500 to fix it. I took it to the suburu dealer and they told me it was the clutch. Asking if the fly wheel was changed out. *** insisted the fly wheel didn't need changing that it was the transmission. So to appease ******* I asked ***'s to please take pictures of the new clutch and the fly wheel to prove to ****** that it was the transmission. It was still under warranty with rays to check the clutch. ***'s had my vehicle for 2 days on the third day they called to say it was the flywheel, they would charge me $900 additional fee to fix it. They would only charge me for the part. I called suburu and they said custom stock fly wheel was $525. So it makes me wonder where *** gets his coat from. When I asked why they didn't change it in the first place, he accused me of lying to him about flywheels being replaced with clutches and wanting something done for nothing. I am now in the process of saving my money to have ****** do the work properly. I am no longer able to trust ***'s certified mechanic. I have text messages back and forth with ***'s asking for pictures they were supposed to take and not getting but a couple of old ones, not ones I asked for. My personal belief is they'd have charged me to do the transmission and the fly wheel or pay for a transmission and change a fly wheel.
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    Customer Reviews

    0 Customer Reviews

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