Business ProfileforTitle Boxing Club

In late 2021 I entered into a 1 yr contract, but it wasnt for me. None-the-less since I entered into a yr agreement & faithfully had the funds automatically drafted from my acct. In Aug of 2022, I called Title to verify when my contract was up and how to go about canceling my contract as I wouldnt want any auto renewals. The rep that spoke to me informed me that my contract was up in Sept and I had to fill out a doc in order to cancel. She stated that I would be texted a link to said doc to fill out. Later that day I failed to receive the link, I called repeatedly during that week and spoke to several different individuals.. all of which gave me varying reasons as to why I had yet to receive the link.. and all promising that they would send me the form. I continued to call & inquire and was ignored. It was already Sept and I figured my yr was up, payments have been made and still no form. I proceeded to lock my card to avoid new charges under an auto renewed contract. Once the facility was unable to process a payment they then sent me the cancelation form.. on Sept 27th. I filled out the doc Oct 1st and cancelled my contract. I then began to receive texts that I had delinquent payments with Title. At first I ignored them bc I figured it was an error. In Nov I called *************************** informed me that they never received the cancelation document and that I also had to pay $199 additional for the final payment. The rep insisted if I payed the $199 and filled out the form while on the phone with her I would be done & paid in full. I completed the task, paid & filled out the form yet again. Today I received a call from the facility charging me 2 more months and threatening to send me to collections if I fail to pay. They stated they will continue to charge me monthly.. even though I do not have a contract until the matter is resolved. If I cancelled my contract, paid what was necessary to close out everything, how can they continue to charge me and threaten my credit???