![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforK. Martin Custom Crafter and Designs
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/13/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Hired this contractor to construct a custom kitchen pantry on 26 May 2021. Advanced half of estimate for supplies ($437.50), then an additional $100 on 08 June ***************************************************************************** the contract. After several weeks of multiple promises to deliver, no delivery has occurred to the present date. Mr. ********************** restricted my calls to his cell phone and has not responded to emails sent. He previously modified a kitchen cabinet to install a wine cooler for $280, which was paid in full on 26 May 2021 even though it still required trim work finishes. Mr. ********************** promised to complete the trim work upon delivery of the custom pantry (that never transpired). I believe Mr. ********************** owes me $537.50 for the undelivered kitchen pantry and $80.00 for uncompleted wine cabinet trim work for a total of $617.50. I submitted a BBB Scam Tracker Report around 27 November 2021, not realizing until now that a complaint could also be filed. My attempts to resolve this issue with Mr. ********************** have resulted in nothing to date.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.