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          First Eye Care Killeen has 1 locations, listed below.

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            Business ProfileFirst Eye Care Killeen

            Contact Lenses

            Contact Information

            2102 S W S Young Dr

            Killeen, TX 76543-5364

            (254) 690-4733

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2102 S W S Young Dr, Killeen, TX 76543-5364
            BBB File Opened:
            8/20/1993
            Years in Business:
            39
            Business Started:
            1/1/1985
            Business Started Locally:
            1/1/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • 1st Eyecare Inc.
            Business Management
            • Dr. Tom Ballard, Owner
            • Dr. Thomas A. Lucas, Owner
            Contact Information

            Principal

            • Dr. Thomas A. Lucas, Owner

            Customer Contact

            • Dr. Tom Ballard, Owner
            Additional Contact Information

            Fax Numbers

            • (254) 690-6728
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/10/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I went to get my eyes checked to get glasses. When I first called them about taking my eye care insurance. I was told that they would also need my medical insurance information, I told the person I did not see why they needed this information since I just wanted to get my eyes check for glasses. I provided them with the information. When i went to get my eyes examined I made it clear I only need a prescription for classes, no other check was needed. I even discussed with the doctor that I have another doctor *********** to check for medical issues in December. He completely understood to the point that he informed me that he could check for medical issues also so that I would not need two doctors. I stated I would consider it for future visits. When I received my Tricare statement this month First *** care charged my insurance companies for a medical exam something I did not ask for or approved.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Darryl S

            04/18/2023

            On 18 April 2023 approximately **** hours I went to this place of business ***************************** in Killeen to pick up my wife glasses. I went to the front desk to check in at the counter. The nice lady told me to have a seat over there at the blue chairs and someone will be with you in a minute. As I was waiting for some to come help me with my two year old son. Another lady came to assist me and went to go get my wife glasses for me. As I was waiting with my son at the area I was told to wait and man name "*************" came over to where I was told to wait and brought another lady over to where I was told wait and he look at me like I was wasn't s*** in the most disturbing, disrespectful way like was to not over there. I will never will be doing business with with this company again. I see how this place treat there customers. If you decide go there do not repeat let ************* help you at all. I do not tolerate being disrespectful in front of my son at all!!

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