Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Diverse Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDiverse Construction

    General Contractor

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Killeen, TX 76541-5619
    BBB File Opened:
    6/27/2022
    Years in Business:
    5
    Business Started:
    3/14/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 8:00 PM
    Sa:
    7:00 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. Trevor Biley, Owner/Operator
    Contact Information

    Principal

    • Mr. Trevor Biley, Owner/Operator

    Customer Contact

    • Mr. Trevor Biley, Owner/Operator
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unresolved
    We signed and paid the first installment to Diverse Construction on 19 September to complete a flooring project. They had not started as of 2 November 2022 when I emailed Rixys ******* for a status update. She stated that they had to pause due to *********************** having a health issue but anticipated starting within a few weeks. Since that email, I have tried many times to contact them via email, text message, and phone calls regarding the project. Within the general provisions that I signed, they stated they would start in a timely manner however that has not occurred as it is 21 February 2023 and no work has begun. They seem to be active on their BBB page replying to reviews as recent as early February 2023. I would like to be refunded so I can complete this project with another contractor. Attached is all correspondence with ********************, the administrative assistant for Divese Construction.

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelby H

    1 star

    02/27/2024

    For the most part, his work is pretty good, but there are a few areas where he got sloppy. He also took some shortcuts with materials. Just a few days after job completion, I noticed a couple of doors sticking that had no strike plates. I texted and was told he was on a job that would last 6 weeks, but nothing was said about scheduling him to complete the job. When I pressed, I got no response. A few days later, I found a third door sticking with no strike plate. One month later, he still hadn't done anything about the doors, so I texted to ask about a scheduling date and advise that a used roll of fiberglass was left in my closet and I needed it removed. (Used paint cans were also left in the closet.) No response by text or by phone. I'm over 70, disabled and widowed. He was paid very well for this job, but he evidently doesn't want anything to do with finishing the work he started, especially since there's no more money in it for him. That tells me his 5-year warranty is BUNK. The only way I might get compensation, if I have a major problem, would be to take him to court. I will have to pay someone else to fix my doors and remove the insulation, but I hope everyone who reads this review will take heed of his practices. I wish I had read the complaints against him before I hired him. Note: He also has a BBB decal on his truck even though he is NOT accredited by the BBB. He said he was a member for one year. He is no longer a member, but BBB decals remain on his truck. This is very misleading and, in my opinion, unethical.

    Local BBB

    BBB serving the Heart of Texas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.