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            Business ProfileSleep Inn & Suites

            Hotels

            Contact Information

            700 E Central Texas Expy

            Killeen, TX 76541-8980

            Visit Website
            (254) 616-2345

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

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            Business Details

            Location of This Business
            700 E Central Texas Expy, Killeen, TX 76541-8980
            BBB File Opened:
            10/12/2018
            Business Management
            • Ms. Tina Johnson
            Contact Information

            Principal

            • Ms. Tina Johnson

            Customer Contact

            • Ms. Tina Johnson
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Shirley W

            08/25/2023

            We stayed here on our way home from *********. We have **************************** dogs with ID cards. They said we are not pet friendly. I said it dosent matter if you are pet friendly or not you cannot turn away a service dog by federal law. She argued and argued and finally dropped it. We stayed the night went home. 2 days later there's a $100 charge on our debit card. The next day ***** is another $50 charge on our debit card. I called and the lafy said yes you got charged incidental for "Dog scratch" I said how is that possible they are service dogs trained. She Saud call back and talk to manager so i tried to and was yelled at by somebody that refused to let me tall to a manager or district manager and said I had no right to ne mad. She Saud call idc anyways call coporate and take it up with them and hung up on me. I did call coporate and of course nothing happened I'm our $150 because they didn't want dogs on their property and federal law says they have no choice. If this has happened to you please message me. I have a pending lawsuit and my lawyer wants to know. They are in big trouble with the federal government over this and they refuse to answer my emails. ??

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