ComplaintsforVillalobos Auto Service
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Complaint Details
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Initial Complaint
11/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
10/25/2023 *************************** of ******** Auto Services recieved total of $700 of 3 payment to diagnosed then perform repairs on my truck.He was hired to change il pan and valve cover gaskets on my 2009 ***** Silverado.Found him on ****** with 4 star reviews.Called him the next day and he said he would come out.He did not show.Promised to come back several more times with no show.The 5th time he stood us up he told me it was emergency( was suppose to meet 8am.*************************** text me 7:59 am about another no show).After that ******** would not answer any phone calls or text messages.Now the phone number we have for him say the number is not working.The business number from ****** has been changed.If he dodged me for a month it is obvious he has no intention of fixing my truck that leaks oil way worse than before he touched it.I cannot just let this go without filing a complaint. How many others has he hurt?How many more will Villabos auto Repair hurt?Not even having the guts to answer the phone and now changing his phone number. I hope this complaint stops him from hurting others as messing up customers car or truck is very serious matter.Villabos changing phone numbers over a $700 make no sense. A business changing phone numbers,******* calls,and standing customers up are true signs of business destined to fail.******** in my opinion shouldn't be given the opportunity to continue to hurt people.Messing up someones car or truck can ruin life.Thank you,*********************Customer response
11/30/2023
Added pictures to show the business changed it's phone number to avoid dealing with a $700 mistake that made my truck leak way worse.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.