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Kristy's Cakes and Cookies has 1 locations, listed below.

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    Business ProfileforKristy's Cakes and Cookies

    Bakery

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2705 S. Houston Dr., Lamarque, TX 77568
    BBB File Opened:
    10/24/2022
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/24/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    On last night I had my birthday dinner@ **** *****. I purchased a cake from Kristi Kristy Lee Mounts. It was suppose to be delivered at 3pm. My party started at 4pm. I got a call at 6pm telling me she was in route my dinner was over with at 7. At 6:15 I got a call from her saying I'm heading your way. Then I received a call at 6:45 saying oh girl I'm not gonna be able to make it because my wheel locked up on my car. I was very concerned for her. But, then I said where are you I can come to where your at and pick it up. She told me stuttering imin league city but I wannadeliver it to you. So then she said I will giveyohhalf your money back and your grandson cake free. I was ok with that. But then later I got to thinking if she was heading my way why wouldn't she want me to come pick my cake up. Now she's saying I didn't pay her $140.00 for my cake. It was suppose to be a louis vutton cake. I had decorations I paid $130.00 to go around it to decorate my table. DO NOT DEAL WITH THIS LADY!!!!!!! The date of my event was October 22nd 2022 from 4-7pm. As of today October 23rd the next day she still want refund my money but she has been seen in the gameroom and bragged that she went and bought herself a new ******. She will not answer my calls or text. This is a business she does from her home. I have received so many complaints from other people where she has done this and has refused to pay them their money. Her ******** page is Kristy Lee Mounts Her name is Kristy Lee Minor-Mounts Her ******** business page that has all the complaints is Kristy's Cakes and Cookies.

    Customer Reviews

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