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ComplaintsforRetro Boy
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/26/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We ordered a custom pedestal and 4 player console. Paid $1300 via wire and have yet to receive our goods over 6 months later. Owner never responds and when he does hes saying he will ship. Has never shipped or sent ** any tracking info and will not repsind ************* attempts via email and ********* Seems like a scam as many have mentioned.Initial Complaint
05/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I have purchased 2 systems, gamboy in July 13, 2021 for $200 and have yet to receive this. All I get from ****** is it should be shipped out soon and he dont know why then he will look into it. No response. And the other is an 21" full classic arcade for $1700 on June 9th 2021. Again same response of it should be shipped out. then no response from any contact. there is no reply through email, messages and can't get them to answer the phone.Initial Complaint
11/17/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
transaction was around september 9 or week of 2020, paid 999, us dollars, ordered a 19" arcade killer instinct bartop arcade machine, been in contact very sporadically with a ******************************* owner of the company, he said the product would ship out 6-8weeks , been trying to get updates with just excuses saying they've been busy, but this has been over a year! with no contact by email or phone. its looking more like ive been scammed as there are others saying the same thing now.
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.