Business ProfileforKoza Home Solutions LLC

We began trying to buy a home from **** late October. We repeatedly sent documentation payment information via email, text message and phone calls to ************ chosen titling company and lender. **** said if we want to buy the home we need to get $5000 upfront to start the process and that money would go towards the down payment towards the house once the process was complete.We sent about $1k additionally to a titling company, and a loan processor business at **** homes request. I myself how to reach out to these entities because **** never kept us up to date. I reached out to **** home and told them that we are concerned with the lack of communication and the repeated request for our personal information that we have sent on multiple occasions. Sharing read/delivered receipts. Numerous times we were told we were going to receive our documents or calls and deadline after deadline were missed. Closing was supposed to be on November 17th. We took time away from work,gave notice on the home that we are living in & as of today they have not delivered on any promises. We have occurred additional cost having to pay our landlord over $2800 to continue to stay in the home. After reaching out to **** homes telling them we no longer feel comfortable with their business practices. **** insisted on keeping our $5K down payment, their response was because it wasnt their fault. The process has been delayed. The money was deposited into the account of **** Homes. We have gave over $6K for nothing. We have retained all the incomplete information, unanswered emails, texts and lack of communication from all parties including proof sent **** deposited the money to themselves. The home was not taken off the market, is still posted on ************* page.We gave them 3 business days to return our money. **** stopped responding.I believe this is a scamming tactic and **** homes gives people false guarantees of purchasing a home,requiring $5k down to start the process and retain.