Business ProfileforL & D Automotive, Inc.

Car was dropped off by tow on 6/26/2023 with no refund after **** the manager stated he would give me a refund and the money for the detailing fee after a homeless person was found sleeping my vehicle. Had my vehicle since 04/27/2023 and car still isnt repaired first promise date of repair was 5/10/2023 and second promise date of 06/23/2023 and car still isnt repaired. **** wanted me to sign a settlement negotiation letter in order to get my money back and the detailing fee, 2 separate invoices with different price amounts, never gave me a document showing theyd ordered my parts, I also have a recording of them being caught in their lies, how could you keep my money and dont fix my vehicle, never ordered parts and neglected my vehicle for two months and allowed a homeless man to sleep in my vehicle, how could you say you diagnose my vehicle but then say you asked audi to diagnose my vehicle and fix my vehicle but **** said no but then tell me I can create a ticket to get my vehicle fixed at audi. These people are rip offs and I deserve my money back the detailing fee and extra compensation for pain and suffering, then didnt offer me a loaner car I had to ask for one after three weeks of having my vehicle. 2 weeks later they tried to take the loaner car from me. Because of these people I cant take my children to appointments or anywhere for that matter o have to Uber and Lyft to and from work I cant change my registration or plates or get an inspection, and still paying for my vehicle insurance and car note and I still have no car. And then to top it off youre trying to keep my money with no repairs made to the vehicle because you know you were wrong and want me to sign a document in order to get my money back for your negligence, breach of contract, privacy violation, and unethical business measures? I think not. Also I had documents in my vehicle which means the homeless man had access to my personal and private information.