ComplaintsforAustex Landscape And Design LLC
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Complaint Details
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Initial Complaint
05/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company scams customers out their money. They claim they have experience yet they have zero clue about what they are doing. They are putting the lives of people, their home and their property in danger and needs to be shut down!!! They took a large sum of money from me claiming they can do an outdoor kitchen, firepit, pergola and landscape work. My contract was with ***********************. He took the money and run, and left more than 60% of the work undone. The 40% he did had to be completed demolished and redone. Costing me thousands of dollars in demolishing cost. For the incomplete work, 1. Paver and stone to a fire pit walkway was not completed and done right. They were supposed to dig, put in the sand, cover with landscape material, then pavers. That wasn't done, the layout wasn't level and everything had to be torn out and redone 2. The outdoor kitchen was not completed. It was at 40% layout and the brick work was so bad. Half of it had to be demolished and redone 3. Tile thats missing around bar and bad tile work that was half completed because it was not level. Causing people to trip and fall. I ended up having the tile work completely demolished and removed 4. He did not cut out the brick for grille and frame out to support appliance. That had to be completed redone 5. Didn't frame out the Fridge for the outdoor kitchen 6. Grout tile in front of house and back of kitchen was only half grouted. Left the job 7. Sewer line and plumbing - money collected but was not done. 8. He connected drinking water through my sprinkler system and got my entire backyard flooded when I turned on my sprinkler system it flooded my entire backyard.9. Charged me for 30 gallon size trees of crepe ****** and magnolia and planted 15 gallon trees 11. ******* was not built. 12. He collected over $17000 in cash and he did 40% of which all of the work had to demolished. I will be sending a large list of photos and evidence since the system is limiting me on download size
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.