Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lake City Investment has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lake City Investment

      980 N Mill St Lewisville, TX 75057-3114

    • Lake City Investment

      , The Colony, TX 75056

    • Lake City Investment

      4155 Billy Mitchell Dr Addison, TX 75001-4351

    • Lake City Investment

      3809 S Interstate 35 E Denton, TX 76210-6853

    • Lake City Investment

      1702 E State Highway 121 Bus Lewisville, TX 75056

    Business ProfileforLake City Investment

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Lake City Investment has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lake City Investment

        980 N Mill St Lewisville, TX 75057-3114

      • Lake City Investment

        , The Colony, TX 75056

      • Lake City Investment

        4155 Billy Mitchell Dr Addison, TX 75001-4351

      • Lake City Investment

        3809 S Interstate 35 E Denton, TX 76210-6853

      • Lake City Investment

        1702 E State Highway 121 Bus Lewisville, TX 75056

      Location of This Business
      980 N Mill St, Lewisville, TX 75057-3114
      BBB File Opened:
      10/22/2018
      Contact Information

      Principal

      • Abel Lara, General Manager

      Customer Contact

      • Abel Lara, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brittany B

      1 star

      05/01/2024

      I personally would not recommend this company to anyone! If you need a car please run. I originally purchased my car at the 121 location. Literally the day I got the car nothing but lies. The car was filthy on top of the fact one of the representatives advised us that they take stolen cars. The day I got my car I was told I would have a year warranty. The car had multiple issues on top of the fact that the car was jerking. I called them numerous times and not once was the issue corrected. They even advised me that I didnt receive a warrant in which they falsely advertise this on the website on top of i had to send in proof that the representative who sold me the car promised that I would have a warranty. Still after sending in that proof I was never contacted nor was the issue fixed. Recently I switched insurance companies and called them multiple times to correct my payment because they were charging me for insurance. They kept they didnt receive it and to send it again. I did this multiple times and even followed back up but as usual anytime you call none of the workers no whats going on. Advised them I would make a partial payment until the issue was fixed since I was waiting on a new debit card due to the fraud and the issue was never ran across management per ********* at the ****** location. Called to speak to someone she stated she had to send an email and they would call me as soon as possible. So here I am no car picked up by a janky company whove I been communicating with but because I refused to pay an extra $200 for insurance and wanted the issue to be corrected they have repossessed my car. Oh FYI when you get the car they do promise the 10 day grace ****** just to get you to sign the paperwork and to reach out if you need more time but thats all a lie they will attempt to repossess you car within a few days. Do not purchase from this company I was in a car wreck and had no choice since the car hadnt been paid off yet by the insurance company.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.