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Find a Location

T-Rock Roofing and Construction has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • T-Rock Roofing and Construction

      3001 Long Prairie Rd STE 100 Flower Mound, TX 75022-5096

      BBB Accredited Business
    • T-Rock Roofing and Construction

      9330 Lyndon B Johnson Fwy #900 Dallas, TX 75243

      BBB Accredited Business

    Business ProfileforT-Rock Roofing and Construction

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.76/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/12/2010

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    T-Rock Roofing and Construction has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • T-Rock Roofing and Construction

        3001 Long Prairie Rd STE 100 Flower Mound, TX 75022-5096

        BBB Accredited Business
      • T-Rock Roofing and Construction

        9330 Lyndon B Johnson Fwy #900 Dallas, TX 75243

        BBB Accredited Business
      Location of This Business
      3001 Long Prairie Rd STE 100, Flower Mound, TX 75022-5096
      BBB File Opened:
      3/24/2010
      Years in Business:
      17
      Business Started:
      7/24/2007
      Accredited Since:
      4/12/2010
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • T-Rock Commercial Roofing Company
      • T-Rock Roofing and Contracting, LLC
      • T Rock Roofing
      Business Management
      • Mr. Aaron L. Sadler, Managing Member
      • Mr. Doyle Story, Office Manager
      Contact Information

      Principal

      • Mr. Aaron L. Sadler, Managing Member

      Customer Contact

      • Mr. Aaron L. Sadler, Managing Member
      • Mr. Doyle Story, Office Manager
      • Mr. Joshua Gamlen, Operations Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/24/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I purchased a home in May, 2024. Part of the agreement for the sale, there were several repairs issued through the insurance company due to extensive hail damage. Part of the closing agreement was to have the completion of work before the closing date. On the scheduled closing date of May 17, 2024, the work was not completed. ******** issued a check to cover the repairs. This check would be directly paid to T-Rock Roofing company. When I reached out to *****, He told me that it was complete and when I asked about the two air conditioners which were in the payment and on the receipt, he made me send him a copy to show if was in the payment. It clearly lists 2 **** units. A few days later, he called to say he was done with the work. I asked if he replaced the two A/C units, and he told me that he only replaced one of them. He said he replaced the cover with a new one on the other. I said it states two on the receipt. He told me that it would cost $20,000 for two. Soon after, my father called him and he told my father that he rebuilt the other A/C unit and it is like new. Father called the office. At first the secretary told him that each unit is $16,000 a piece and then she said both are supposed to be $12,313 together and then she said it was a mistake on the receipt. My father clearly stated that the items are on the receipt and this should be honored. She refused. I then called my real estate agent and she reached out showing the receipt as it states replacement with new **** units (2). The man who she spoke to sent her a receipt a day later which happened to have the "exact amount" showing only one A/C replacement. I also took pictures of the second one and the cover is definitely used and have a lot of wear and tear on it. The company did not honor it's receipt and even if they are claiming to do the work stated on the receipt, they put used parts on the **** unit. I should have the cost of one unit returned to me by the company, which is $6,156.50
      Read More

      Customer Reviews

      33 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Randy W

      5 stars

      04/20/2024

      I had a skylight explode and ***** immediately sent someone to seal it until it could get replaced. Great job and service *****. Appreciate the customer service and your efforts. Thank you!

      Local BBB

      BBB serving North Central Texas

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