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ComplaintsforCover Your Grass Irrigation
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Complaint Details
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Initial Complaint
10/21/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is my experience with Cover Your Grass. July 19, 2020: Hired them to fix a large leak in my sprinkler system and ensure all zones working properly. Cost was $1,275.00. August of 2021: Noticed that 2 of the zones were not coming on where Cover Your Grass fixed the leak and sprinklers. Had a different licensed irrigation repair company come out and inspect. They stated that Cover Your Grass bypassed the two zones essentially shut off all of those sprinklers in order to fix the leak. No water is getting to them. This is obviously not what I wanted nor would approve. Cost to undo what Cover Your Grass did is $2,500.00. Sept 20, 2021: Called Cover Your Grass to come inspect their work and validate that they did, in fact, cut off 2 of my sprinkler zones. Hopefully we could come to some agreement. Oct 1, 2021: Appointment with Cover Your Grass to come out. Received a text early morning of 10/01/21 stating he would need to cancel because of rain. It never rained on 10/01/21. Oc
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.