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Find a Location

Kountry Containers has 1 locations, listed below.

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    Business ProfileforKountry Containers

    Tiny Houses

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12901 South Highway 29, Liberty Hill, TX 78642
    BBB File Opened:
    2/3/2022
    Years in Business:
    7
    Business Started:
    3/1/2017
    Business Incorporated:
    3/1/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kountry Containers, LLC
    Business Management
    • Mr. Aundrick Richard, Owner/Director
    Contact Information

    Customer Contact

    • Mr. Aundrick Richard, Owner/Director

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    May 2024 inquired about 4 container garage with a rooftop deck. We were told no problem for him...we have had nothing but problems every step of the way. Complaints: ******* rarely on site, taking longer than expected, materials and solutions not what was promised, safety concerns not met, wanting more money for items already invoiced and paid.May 2024- paid $20,000 for our containers.After delay piers poured. ************** had been dry for months but ******** chose to hire a crane to deliver the containers on a day that rain was predicted. October 2023 The first container was set, then they discovered that the 2nd set of piers were not in the correct spot so they could not place the rest of the containers. At this point it was raining. The crane got stuck, we had to use our tractor to pull the crane out of the mud. After drying out additional piers were poured and new crane came to set the containers.We provided ******** with a drawing of where we wanted the garage doors. They were not cut as expected. We had a smaller rolling garage door on site so that they could know the exact specs for cutting the hole for it. The opening was cut taller than we expected, leaving a gap at the top. We were also told that metal beams in the shape of an upside down U would be placed inside garage to provide reinforcement for the rooftop deck. That did not happen. Metal pillars were installed inside the garage. We could walk on the rooftop and it was shaky. We knew the pillars were not going to support the rooftop deck adequately. ******** then said he was going to use lumber on top of the roof to create a stable deck. We paid an invoice for the lumber. $200 worth of warped 4x4s that appeared to be from another job were on delivered. He then asked for more money for lumber, when we stated we'd already paid - work stoped. We sent an email stating we would pay in full when the job was completed to our satisfaction. He refused to complete until complete payement.
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