Business ProfileforOn Hand Lawn Care

On 3/10/2024 this business arrived to mow my yard. They claimed the first mow was done based on an hourly rate and the number of trash bags used. Very odd, but I went ahead and scheduled them. I received a charge of $136.40 for a full mow! I went back and looked at my security footage and verified I was overcharged based on both the time their workers were on my property as well as the number of bags they claim they filled (you are charged per-bag ON TOP of the hourly rate!)I let them know I had proof of the incorrect accounting and they said they would review. I also let them know I was concerned because the crew was working on my yard and a neighbor across the street simultaneously, and so it probably was an issue with trying to split that time up since their workers fluctuated between yards over the course of 1 hour and 23 minutes. I just recently received an email that they don't care to review my proof and stuck with the original charge. They are attempting to steal from their customers and don't have the decency to apologize and fix once proof is available of their scam. Very unfortunate, I was planning on using this company for the remainder of the year, but now that I know their scam I'm out!