ComplaintsforFrom Top to Bottom Restoration LLC
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Complaint Details
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Initial Complaint
09/20/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
Jaime ******, owner of From Top to Bottom Restorations, was contracted to restore my condo. It was damaged from a frozen pipe. Mr. ****** did 30% of the work, then billed my insurance company for the full amount as if the job were complete, then he quit and never came back. In addition, I paid him for 70% of the contract amount. So he double dipped and then stole the money. Attached are pictures of the unfinished condo, and an image of a worksheet created by Jaime's wife and co-owner which indicates they owe back over $19,000. It is signed by Jaime.Business response
01/10/2022
Business Response /* (1000, 15, 2021/12/06) */ Case was settled by a civil court. Thank you for your business. Consumer Response /* (2000, 17, 2021/12/07) */ (The consumer indicated he/she ACCEPTED the response from the business.) We reached an agreement in civil court to receive payment over a course of 12months and as such-we agree to resolve the complaint and take down the complaint/review.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.