ComplaintsforBartlett Tree Experts
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Complaint Details
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Initial Complaint
12/13/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 12/7/21 I was woken up in the morning by two strange men trespassing in my yard and on my roof. I thought they were thieves at first, but turns out my neighbor hired a tree trimming service and the worker's took it upon themselves to enter my property illegally. They never checked with me, and when I confronted them they said they assumed it was ok. It was not ok and it was an illegal trespass under ***** Law. I was not given any warning or asked my permission for them to come into my yard and stomp all over my roof waking me up after I had only been asleep a very short time. In addition to illegally entering my property without permission they also left behind a huge mess of tree limbs and debris in my yard that needs to be cleaned up. They either need to come clean up their mess or reimburse me for hiring a cleaning crew. If they do not clean up their mess or reimburse me I will be filing trespassing charges against them. I don't want this mess in my yard very long, so they have until 12/11 to fix this or I will be filing trespassing charges against them.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.