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          Roughneck Harley Davidson has 1 locations, listed below.

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            Business ProfileRoughneck Harley Davidson

            Motorcycle Dealers
            BBB accredited business

            Contact Information

            3400 4th St

            Longview, TX 75605-7958

            Visit Website
            (903) 663-3838

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/29/2022

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            3400 4th St, Longview, TX 75605-7958
            BBB File Opened:
            1/1/1976
            Years in Business:
            48
            Business Started:
            1/1/1976
            Business Started Locally:
            1/1/1998
            Business Incorporated:
            4/22/2015
            Accredited Since:
            8/29/2022
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • NOCR Longview, LLC
            Business Management
            • Mr. Dewayne Edwin Nighswander, Owner
            • Jenni Tieperman, Marketing
            Contact Information

            Principal

            • Mr. Dewayne Edwin Nighswander, Owner

            Customer Contact

            • Ms. Shelly Clark, Billing Contact
            • Mr. Dewayne Edwin Nighswander, Owner
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/24/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            March 2022. Took my motorcycle to shop because it had a wobble which is very dangerous on 2 wheels. The Harley shop in *****, ** couldnt find it and it didnt happen til after the Harley shop in *****, ** changed my rear tire. Roughneck Harley found wobble and at the time bike was under warranty. My motorcycle has been in the shop since March and warranty expired in April and they have had a Harley mechanic come from *********, main factory is, come down and look and I have complied with everything theyve ask me to do. They still havent figured out what is causing the wobble and if I take my motorcycle out of the shop the warranty expires and I have a $70k paper weight. They have not check to see if frame is messed up. Either they fix my motorcycle or give me another one just like it.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Michael O.

            07/31/2022

            Bait and switch on an agreed warranty and pit pass for service agreement, upon going for my second oil change I was told I did not have a service agreement by the service managers. I got with the finance manager that told me I had a service contract when I bought my motorcycle and he told me not only do you not get oil changes your warranty has only 2 years on it instead of the 4 years that were promised ?Very very bad ! Bait and switch they wont give me a copy of my purchase contract after calling the salesman twice and asking for it 3 times upon visits to the dealer they just look at the computer screen and tell me whats on it ?

            Local BBB

            BBB Serving Central East Texas

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