ComplaintsforLavish Spa and Lounge
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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Date 7/19/2023 Amount $ ***** plus tip I had my nails done and they did such a terrible job (I took photos) not to mention that she cut me with a very sharp nail file. I told her that the file was sharp but she just ignored me and went ahead to continue. The color is uneven and the polish was filed off the sides of the ******** left a review and complained, including pictures in a local ******** page and the tech/owner by the name of *********************** started harassing me and sending me messages.I want my refund because i have to go get them fixed by another nail salon.Business response
08/10/2023
Im sorry customer feel that way . I would like to provide a refund as requested. Please advise. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.