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ComplaintsforAffordable Auto Repair Service Center
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was referred to this company by a friend. The owner ********************* got my estimate got with my insurance everything was going good I brought my Tahoe do him mid December to get fixed, he was giving me updates and then all the sudden went dark told me dates I could come pick my vehicle up, but Id get there and the shop would be closed and would not answer his phone. Days later he would make excuses and gave me multiple dates I could pick up my car and same thing not answer his phone and shop would be closed. Finally had to go up there without notice and see my car in pieces like part werent ever ordered or anything. Again he wasnt there and his helper or somebody told me he went to lunch. He denied my phone calls and when I got ahold of him the last time I told him I want a complete refund and Im picking up my car which he stated he was going to finish it up and I would be able to pick up next day. Again never heard from him. This is all happened mid january. Finally got my car back late January after showing up and waiting there until he finished. He finished and forgot to put my license plate on I sent him a text and he texted back immediately and said he would bring it to me and from the first of February until now he has not responded or yet given my license plate back to me. On top of that he also charged my insurance for another 3000 dollars on top of the *********************************************************** anything done like he said would.Business response
02/28/2024
This is complaint on wrong company i am affordable auto repair a mechanic shop not body shop he is affordable autobody a body shop please correct this matter my name is ******************* the owner tyBusiness response
02/28/2024
This is complaint on wrong company i am affordable auto repair a mechanic shop not body shop he is affordable autobody a body shop please correct this matter my name is ******************* the owner tyCustomer response
02/28/2024
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.